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9 Aug 2017
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How to Restore Your Dell Computer to Factory Settings


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Posted By Jasmine F.

There can be several reasons for you to decide to restore your Dell computer to default factory settings. Reformatting the hard drive, unnecessary hardware change, computer performance, or virus infection are some of the popular reasons of the Dell computer restore. Irrespective of what prompted you to take up the restore decision, you must understand that it is a delicate procedure. Hence, you should do it properly to avoid encountering Dell computer problems during the procedure.

Considering this, we have designed this free Dell computer support guide that walks you through the procedure step-by-step to help you restore your Dell computer to factory settings.


Before beginning, you must back up your entire data including files, programs, folders, settings, configurations etc. Since restoring the computer to original state wipes out the entire existing data, backup allows you to have it back afterwards and saves you from the hassles. Besides, you must login as an administrator to your computer to carry out this procedure. Failing to which will not let you make any such change.

Now that you are ready to take a stroll, let's begin. Detach any printer, router, or other such peripheral which is currently connected to your computer. You can restore your computer in two ways viz. without the disk and with the disk. If you have a Dell system Recovery disk (it's different from the Dell setup disk), you can use it to do the restore. The disk must have come with your original Dell computer setup kit.

We have first explained the procedure without using the Dell system Recovery disk. Restart your computer and immediately start pressing the F8 key on the keyboard. You must start tapping the key before the Windows logo appears. Continuously tap the key until you see the Advanced Boot Options menu on the screen. When in the menu, click to choose the Repair Your Computer option and then hit the Enter key. Use the Down arrow key to reach this option.

On the next screen, select your preferred language settings and hit the Next button. When prompted, enter your admin credentials like password and/or username. Hit the OK button to continue. When in the System Recovery Options window, click the Dell Factory Image Restore link and hit Next. Click to check the box beside Yes, reformat hard drive and restore system software to factory condition and hit the Next button. This will initialize the procedure.

Wait while the computer is being restored to the original factory settings. When finished, hit the Finish button to mark completion of the procedure. Your Dell computer will now restart. Once the computer has finished booting, it will be in the original state when you first received it. You can now restore your backup and get going. Reconnect all your external devices like router etc., install the latest drivers for them and get them back to working.

If want to restore your computer using the Dell System Recovery disk, make sure that you have it. Grab it and insert in the CD-ROM drive of your computer. When prompted, choose to boot from the CD. When prompted to make a selection from repair your existing installation or restore to factory defaults, select the latter option. Follow rest of the on-screen instructions and complete the procedure. When done, restart your computer. It will be back to the original factory settings. Reinstall all your programs and applications and driver software individually.

Additional Info:

In case the restore procedure does not go well and you face common Dell computer errors, contact a Dell computer support service.

Comments (2)

By Leroy S. on AUG 11 2017 @ 7:14PM

I generally do this about once every year or so, a refresh is always a nice thing.

By Katie M. on AUG 10 2017 @ 9:19PM

Even if you've lost your recovery disk, you can still just download a .iso file from Microsoft's website for free. I did it the other day, and it worked like a charm. You'll just need your product key, so get that before you wipe it.

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